Safeguarding, Trust and Transparency

At Orbis, everything we do is guided by our vision to transform lives through the prevention and treatment of blindness.

We have high standards for how we achieve this. Here you will find information on how we keep people safe and our safeguarding policies.

Keeping People Safe

Our approach to keeping people safe is guided by the following principles:

  • To take appropriate measures to protect people from harm and treat people with respect
  • To take safeguarding seriously to ensure we do no harm and provide the highest standards of care worldwide
  • To work closely with long term partners in the countries where we operate
  • To ensure all staff, contractors and volunteers follow a strict ethical code of conduct and clear policies to keep people safe
  • For all partners to agree to follow clear safeguarding policies and train their staff on these policies before they can work with us
  • A commitment to upholding these principles in all our activities and the programmes we fund.

Safeguarding Policies

To support our safeguarding work, we follow a set of policies and procedures including:

  • Safeguarding Policy
  • Code of Conduct
  • Anti-Bullying and Anti-Harassment Policy
  • Whistleblowing Policy
  • Grievance Policy
  • Incident Reporting Policy & Procedure
  • Procedures for safeguarding in staff recruitment
  • Disciplinary Procedure
  • Vulnerable Supporters Policy
  • Information Technology Policy

For more information on these policies please contact [email protected]

Orbis has established an Ethics and Compliance Hotline, operated by our vendor Navex Global, which provides employees with a confidential and anonymous route to report issues or concerns. Orbis’s Whistleblower Protection Policy protects anyone who makes good faith concerns against retaliation.

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