A 2021 study published in the British Journal of Ophthalmology found that patient satisfaction rose to over 99% when they were screened for diabetic retinopathy using Orbis’s Cybersight AI tool. The study also showed that more than 63% people preferred AI carrying out the tests rather than humans.
The screenings were carried out during routine appointments at four diabetes clinics in and around Kigali, Rwanda.
In partnership with the Rwanda International Institute of Ophthalmology, this was one of the first clinical studies on AI in diabetic retinopathy screening in Africa.
Factors that could have supported a high patient satisfaction include:
- People receiving their eye exam during their diabetes appointment. This saved time and the cost of travel, issues which often stops rural patients seeking treatment
- Most patients did not need to have their pupils dilated to carry out the AI screening, saving time and avoiding temporarily blurred vision
- Printed reports were available during the screening, which gave the patients the chance to learn about their condition immediately